The Up-Family Knowledge Base

The Up-Family Knowledge Base

What are you looking for?

Searching...

Verified Success

  • Up Family (Admin Portal)

    Manage your Up-Family Subscription and Account Settings, Invite Members, Document Storage, Asset Management and Company Reporting.
  • Trade-Up

    Construction Timesheets, Progress Reporting, Site Diary, Tenders, Claims and Variations, Project Resourcing, Purchase Orders, Employment Rate Calculations, HR Management, Asset Management and Document Storage
  • Service-Up

    Job Cards with Efficiency Targets, Timesheets, Appointments and Scheduling, Task Tracking, Progress Reporting, Project Forms, Team Live Chat, HR Management, Asset Management and Document Storage.
  • Work-Up

    Employment and Payroll Portal, Tickets, Quals and Licence uploads, Career History, Create Digital Resume with Auto Update, Auto Data Entry.
  • Project Up

    Live Updates from Site Daily, Subcontractor Invitation to Tender, Automated Progress Feed to Microsoft Project, Auto rescheduling from Subcontractor Progress, Onsite Notifications, Communication Tools and Asset Management.
  • Check Up

    Progress Oversight, Compliance Management, Project Inspections and Certifications and QA Manual Storage and Download.
  • News

    Each month we’ll keep you in the loop with our evolving product updates. Stay Up-dated and see what’s new from the Family.
Need Support?
Can't find the answer you're looking for? Don't worry we're here to help!
CONTACT SUPPORT

Request a Demo or Support

Common Support Questions

  • How to use Site Diary in Mobile App [Video]
  • Forms  and  Custom Checklists (Service-Up)
  • How to invite Team Members to Your Subscription
  • Understanding Productivity Targets
  • How to Enter Timesheets – mobile app [Video]

Need Support?

Can't find the answer you're looking for? Don't worry we're here to help!
CONTACT SUPPORT

Find Us

Address
Level 2/1-7 Neptune St,
Phillip, ACT 2611

Hours
Monday—Friday
7:00AM–5:00PM

Phone or Email
0412 228 880

support@up-family.com.au

Powered by