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How to invite Team Members to Your Subscription

Add new users and team members to your company, and assign roles to team members. Accept new invites and delete invites if they are not necessary.

Send an invite to a new team member

  1. Visit the website: https://up-family.com.au/
  2. Click on the Login button on the top right corner.
  3. Login using your details. 
  4. Once logged in, click on Members button present on the left side panel.
  5. From the drop-down menu, Select a company where you want to add a Member.
  6. Once a company is selected, all the pending invitations can be seen in the left panel and all other accepted invitation on the right hand side.
  7. To delete the pending invitations, click on bin icon next to the pending invitations.
  8. Click on the Invite button to invite a member.
  9. A pop-up box will appear where you can add a Member’s email address and assign him a role (Business and Administration, Field Worker or Team Member).
  10. Click on green Invite button to send the final invitation.

Accepting the invitation

  1. Check the email where the invitation was sent to.
  2. Open the email and click on Accept link in the email.


  1. Login to https://up-family.com.au/ using your email address where the invitation was sent to. (only applicable if the email is already registered with Up-Family)
  2. Click on Up-Family logo present on the top left hand corner (red dot on logo is for pending invitation). 
  3. Once the logo is clicked, the Invitations section will have all the pending invitations.
  4. Click on Accept button to accept the invitation.
Updated on December 19, 2019

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