Live Chat in Service Up

Service-Up provides a live chat feature within each job card to accommodate for real-time communication between the office and job site. Communicate with the team by tagging members you wish to notify. All notifications will appear on the users Up-Family dashboard based on the jobs they are assigned to.

  1. Login in to https://up-family.com.au/.
  2. Click on Up-Family logo and click on Service Up.
  3. In Service Up dashboard, click on Jobs present on the left hand panel.
  4. Select the job from the dropdown menu.
  5. In the Comments section, write the message with tags to members followed by @ and click on Submit.
  6. This will send notification to the tagged members.
  7. Reply from the tagged members will be visible in the comments thread.

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